It's no secret that customer service jobs are seriously difficult and the smallest of incidents can lead to disaster. And now, one worker has shared how he got the sack over alcohol.
Taking to TikTok, the 7-Eleven employee @_born2flex said that he got a 'red card' from the company after he failed to ID an undercover woman when buying alcohol.
The convenience store is located in the US where the legal drinking age is 21, and the man explained that he didn't ID the woman because she looked over 30.
He captioned the now-viral clip: "This lady really red carded me from the abc administration she looked over 30 so i DIDNT ask for her ID 2 more and I'm fired so guess what EVERYBODY GETTING ASKED FOR ID! [sic]"
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The video sees the employee show off his red card, looking very much over the policy, before explaining how it works.
"OK so this is what happens when you don't ID somebody," he explained. "The b**ch that gave me this card looked well over motherf**king 30 but I did not ID her and she gave me this card."
The cashier then explained that if he had been given a green card instead, he would have 'passed'.
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"You can only get three of these [red cards] and you get terminated," he added before explaining that they came with a fine that workers have to pay out of their own pocket.
Perhaps unsurprisingly, he reaches the conclusion: "But I don't want this job anyway b**ch."
The video went on to receive a mixed response on TikTok, where some people said mystery shoppers are there for everyone's benefit.
One TikToker noted: "I was a mystery shopper before and them ppl go to JAIL when they sell to underage. Them ppl trying to save you."
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A second added: "I use to work at 711 & QT, if [you're] not a regular or missing some teeth then you getting carded lmao."
"I tell my team you ID everyone," added a third, clearly aware of the potential repercussions. "I don't care if they have a head full of grey."
Other TikTok users, meanwhile, thought that the cashier was perfectly reasonable for thinking the red card was the last straw.
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"They should have a minor do it, bc that ain't fair," remarked one viewer. "Some people you can TELL they are older than 21."
A second suggested: "Put up a sign 'I got fined so I'm asking everybody for ID' cuz you know people boutta be mad [sic]."
"The older people used to get angry when I carded them," shared a third. "But I had to tell them it's [the] law. I have to card everybody."
UNILAD has reached out to 7-Eleven for comment.
Topics: Food and Drink, US News
Emma Guinness