unilad homepage
  • News
    • UK News
    • US News
    • World News
    • Crime
    • Health
    • Money
    • Sport
    • Travel
  • Film and TV
    • Netflix
  • Music
  • Tech
  • Features
  • Celebrity
  • Politics
  • Advertise
  • Terms
  • Privacy & Cookies
  • LADbible Group
  • LADbible
  • SPORTbible
  • GAMINGbible
  • Tyla
  • UNILAD Tech
  • FOODbible
  • License Our Content
  • About Us & Contact
  • Jobs
  • Latest
  • Archive
  • Topics A-Z
  • Authors
Facebook
Instagram
X
Threads
TikTok
YouTube
Submit Your Content
Five Guys founder explains why he tells staff to give customers so many fries

Home> News> Food & Drink

Published 16:56 23 Nov 2023 GMT

Five Guys founder explains why he tells staff to give customers so many fries

There's a method behind the madness...

Claire Reid

Claire Reid

google discoverFollow us on Google Discover
Featured Image Credit: Mike Kemp/In Pictures via Getty Images / Pixabay

Topics: Food and Drink, US News

Claire Reid
Claire Reid

Claire is a journalist at UNILAD who, after dossing around for a few years, went to Liverpool John Moores University. She graduated with a degree in Journalism and a whole load of debt. When not writing words in exchange for money she is usually at home watching serial killer documentaries surrounded by cats.

Advert

Advert

Advert

While Five Guys is known as being one of the most expensive fast food chains on the market, there's absolutely no denying that you get your money's worth every time.

And for those who've ever visited the burger joint, they'll know all too well that they don't scrimp when it comes to their fries.

Five Guys is proud of its fries, which are freshly made on site and cooked in peanut oil to avoid trans fats and preservatives, meaning that they’re a little healthier than your average fried potato.

Advert

Speaking of this, Five Guys founder, Jerry Murrell, told Food Republic: "Peanut oil is a healthier oil. Lots of people prefer to use hydrogenated oils for a crisper fry, but we want that melt-in-your-mouth buttery taste that non-hydrogenated oil offers.

"There are no trans fats or preservatives, and it's the purest oil available. Since fries are all we cook in it, nothing touches our oil except for potatoes and our fry baskets."

Five Guys also refuses to use dehydrated frozen fries, like some of its competitors, to ensure they don’t absorb oil and go greasy during the cooking process.

While Five Guys isn't cheap, it's certainly generous.
Instagram/@fiveguys

“We actually soak our fries in water,” Murrell told inc.com. “When we pre-fry them, the water boils, forcing steam out of the fry, and a seal is formed so that when they get fried a second time, they don't absorb any oil - and they're not greasy.”

And as if that wasn't good enough, the fast food giant is happy to load up customers with fries - so much so, that some folks even complain that they’ve been given too many.

Is that even possible?!

The fries are served in a 24-ounce cup, much larger than those on offer at Five Guys’ competitors, and staff aren’t shy about packing the containers to the brim, even chucking in an extra scoop just for good measure.

Too many fries?
Instagram/@fiveguys

But why? Well, for Murrell it’s all about giving customers their money’s worth - in fact, he likes them to be so jam-packed that people actually complain about the amount given.

During an interview with Food Republic back in 2016, Murrell said: “I won’t name names, but other restaurants just don’t give a satisfying amount of fries. We always give an extra scoop.

"I say load ’em up and make sure they get their money’s worth.

“[Some] people complain that they get too many fries. I just tell them to make hash browns with the leftovers. I teach my managers that if people aren’t complaining, then you’re not giving them enough.”

So, there you go!

Choose your content:

an hour ago
2 hours ago
  • FONG / AFP via Getty Images
    an hour ago

    Damage 10 foot tsunami could do as Japan braces for impact after earthquake

    Japan's meteorological agency has issued advisory warnings to residents in certain areas as the nation braces for impact

    News
  • (Getty Stock)
    an hour ago

    Symptoms of rotavirus as potentially life-threatening virus spreads in US

    Recent figures show a rise in cases of the illness compared to this time last year

    News
  • Chelsea Guglielmino/Getty Images
    an hour ago

    Early heart attack signs as Saved By The Bell actor Patrick Muldoon dies at 57

    Patrick Muldoon died suddenly on Sunday

    News
  • Sergione Infuso/Corbis via Getty Images
    2 hours ago

    Zayn Malik allegedly punched Louis Tomlinson after making 'derogatory comment', new report says

    Louis was reportedly taken to the hospital and treated for a concussion after receiving a cut to the head

    Celebrity
  • Five Guys finally explained why it charges so much for burger and chips
  • Five Guys employee explains why the food is so expensive
  • Woman shares easy way to find out if food delivery apps are catfishing customers
  • Former McDonald's chef explains why its ketchup tastes so different to Heinz