It’s no secret to anyone that working in customer service is a difficult job, but one server was left wondering whether the customer really is always right following a tricky encounter.
There's no worse feeling as a restaurant server than to be getting ready for closing up, just for a big group of people to walk in and demand a table.
The kitchen is probably closed, you're starting to put everything away, but some people just can't take no for an answer.
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Well that's exactly what happened to Ozryn Nino just 45 minutes before the restaurant he worked at was due to close.
And there wasn't just a couple of them...
Ozryn (@ozrynog) took to TikTok back in 2022 to reveal that a group of 16 people arrived at the restaurant just 45 minutes before closing time.
He said in a video: “This is why I'm quitting because you motherf***ers make my job insufferable.”
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Nino's words did not go unnoticed when they were posted on the video-sharing platform.
However, while the video caught the eyes of a lot of people, viewers were divided about what the server had to say.
One critical viewer slammed: "Gen Z, it's not your customers' fault. Your job has business hours and they're within those hours.
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“Y'all literally complain about everything."
Another added: "So you're quitting because you're lazy, and don’t want to work. Got it."
"How the hell did you think a server's job was going to go?" questioned a third.
While a fourth wrote: "45 mins that's enough time to almost get them back out the door before closing."
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However, some viewers were sympathetic to Nino's situation.
One wrote: "There should be a rule/policy. If a restaurant closes at 9pm, do not seat people after 8pm."
A second sympathized, adding: "Yeah I know the feeling, we had people coming in knowing we close in 5 min and then order the moon."
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Another viewer suggested: "Businesses should have a closing menu - only offer simple or to-go foods the last half hour to allow FOH & BOH to close on time."
In the comments section, Nino went on to explain more about the situation, revealing that he worked in a restaurant that was understaffed at the time, which certainly makes his life harder.
He said: "Not only do I serve but I wash dishes so when I'm trying to do that and people wanna b rude ima b a b**ch [about] it."
He concluded that 'the money is not worth it at this point'.
What do you think of his rant?
Topics: Food and Drink, TikTok